MSSKIN

FAQ

What do I do if experience discomfort after using mask.

Discontinue use immediately if you experince and discomfort or allergic symptoms. additionally you can consult an doctor if symptoms continue

Are your products testing on animals?

We do not test any of our products on animals we are strictly cruelty free.

Is it normal to feel a tingly sensation

Yes it’s normal to feel a tingly sensation this means the mask is working into the skin and should subside within 5 mins of use.

Is your product vegan friendly?

Yes our product is 100% vegan friendly

Can I use the mask while pregnant or breastfeeding?

Our mask is made of natural ingredients and no chemical addictives you can use it whilst pregnant breastfeeding however if there is any concern please consult with your doctor beforehand

How often should I use the mask?

Our product is designed to be used 1-2 week for sensitive skin and 2-3 times for oily combination.

How long does shipping take?

Standard shipping takes between 1-9 days within Australia and 1-3 days via express . Delays may occurs during public holiday and other events.

What is your refund policy?

We accept all requests for refunds or replacements if the products are returned to our warehouse within 14 days of delivery in their original condition
Products must not have been used, show signs of wear or tear, and the packaging must not have been damaged. Please note that damaged packaging or used products are not eligible for refunds or replacements.

What does our Turmeric mask do to the skin?

Our mask is tailored to various skin problems and helps with detoxifying & brightening of your skin aswell as reducing redness eczema inflammation and pigmentation