The following Terms of Service outline your rights and responsibilities when using our website and services. By accessing our website, creating an account, making a purchase, or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

Contact Information
For any inquiries or concerns regarding these Terms of Service, you can reach us at hello@msskin.com.au. Our headquarters are located in Sydney, Australia.

Use of the Website and Services
When using the msskin website and services, you agree to use them solely for lawful and authorized purposes. You may not distribute, transmit, or post any material that is abusive, defamatory, unlawful, obscene, harmful, or objectionable. You must not engage in any activity that could impair, damage, or interfere with the operation of our website.

Intellectual Property Rights
By using our website and services, you warrant that any material you transmit or post does not infringe any third-party intellectual property rights. You are prohibited from gaining unauthorized access to our website, networks, or gateways through hacking, spoofing, or similar means. Any unlawful or unauthorized use of our website or services is strictly prohibited.

Refunds and Returns Policy
msskin products are covered by guarantees that cannot be excluded under the Australian Consumer Law. We accept all requests for refunds or replacements if the products are returned to our warehouse within 14 days of delivery in their original condition. Products must not have been used, show signs of wear or tear, and the packaging must not have been damaged. Please note that damaged packaging or used products are not eligible for refunds or replacements.

Delivery and Lost Parcels
msskin is not responsible for any failure to deliver products on time or at all if such failure is due to events beyond our reasonable control, such as natural disasters, pandemics, or other extraordinary circumstances. We will make reasonable efforts to deliver the product once the event no longer prevents us from doing so. Customers are responsible for monitoring and tracking their orders. If a parcel is returned to us due to an incorrect address inputted during checkout, the customer is responsible for the re-sending cost.

Disclaimer
By accessing our website or using our services, you assume all associated risks, including potential damage to your device by viruses or malicious bugs. We disclaim all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage arising from the use or misuse of our products, website, or services.

General
We reserve the right to amend errors or update product information at any time without notice. In the event of incorrect product information, we reserve the right to refuse or cancel any orders placed for that item. We also reserve the right to terminate an account at our discretion without notice. You agree to accept all responsibility for activities that occur under your account and indemnify msskin for any loss or damage resulting from unauthorized use.

By using our website or services, you accept these terms and conditions. It is important to review these terms periodically as they may be updated or revised. If you have any questions or concerns about these terms, please contact us at hello@msskin.com.au.

Thank you for choosing msskin!